77taka Privacy Policy

1Information We Collect

When you register and use the 77taka platform, we collect personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

• Identity Data: Your full legal name, date of birth, gender, and a copy of your government-issued identification document (National ID card or passport) where required for KYC verification.
• Contact Data: Your email address, mobile phone number, and residential address. For players based in Bangladesh, this may include city-level location data such as Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh.
• Financial Data: Your payment method details, including the mobile financial service accounts (bKash, Nagad, Rocket, Upay) used for deposits and withdrawals. We do not store full bank account numbers or card numbers on our servers.
• Transaction Data: Records of all deposits, withdrawals, bonus claims, wagers placed, and game outcomes associated with your account.
• Technical Data: IP address, device type, operating system, browser type, referring URLs, session duration, and clickstream data collected automatically when you access the platform.
• Usage Data: Information about how you interact with the platform, including which games you play, how frequently you visit, and which promotional offers you engage with.
• Communications Data: Records of any correspondence you send to our support team, including support tickets, live chat transcripts, and email exchanges.

2How We Use Your Information

77taka uses the personal data we collect for the following specific purposes, each of which is necessary for the legitimate operation of a secure and reliable online gaming platform:

Where we rely on your consent as the lawful basis for processing (such as marketing communications), you may withdraw that consent at any time by contacting our support team or updating your notification preferences in your account settings.

3Cookies & Tracking Technologies

77taka uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and improve the overall user experience. The following categories of cookies may be active during your visit:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. These cannot be disabled without affecting core platform functionality.
• Functional Cookies: Store your preferences such as language settings, last-visited game category, and display options so that your experience is consistent across sessions.
• Analytics Cookies: Collect aggregated, anonymised data about how visitors use the platform. This data helps us understand which game categories (such as slots, live casino, cricket betting, or arcade games) are most popular and where performance improvements are needed.
• Marketing Cookies: Used where you have given explicit consent to receive personalised promotional content. These help us ensure that bonus offers and seasonal promotions shown to you are relevant to your gaming activity.

You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the 77taka platform. Strictly necessary cookies cannot be opted out of while using the site.

4Data Sharing & Third Parties

77taka does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share limited personal data with trusted third-party service providers strictly where necessary to operate the platform. All such parties are contractually required to process your data only for the specific purpose instructed and to maintain appropriate security standards.

• Payment Processors: To facilitate deposits and withdrawals, transaction data is shared with mobile financial service providers including bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies and are independently regulated.
• Game Content Providers: Game studios (such as Pragmatic Play, Evolution Gaming, Spribe, Microgaming, NetEnt, and JILI) may receive anonymised session data to power their game engines and RNG certification processes. They do not receive your identity data.
• Identity Verification Services: Third-party KYC service providers may process copies of your identity documents as part of age and identity verification. These providers are bound by strict data retention and security protocols.
• Fraud Prevention & Risk Management Partners: Aggregated risk signals and device fingerprinting data may be processed by fraud detection partners to protect the platform and its players from account takeover, bonus abuse, and financial crime.
• Legal & Regulatory Authorities: Where required by applicable law or a valid legal order, 77taka may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities. We will notify affected users where legally permitted to do so.

5Data Security

77taka takes the security of your personal data seriously. We implement a layered set of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure:

• All data transmitted between your device and the 77taka platform is encrypted using industry-standard TLS/SSL protocols. Look for the padlock icon in your browser address bar when using our site.
• Sensitive account data, including passwords, is stored using one-way cryptographic hashing. Our staff cannot retrieve your password in plain text — only you can reset it.
• Access to production systems containing personal data is restricted to authorised personnel only, using role-based access controls and multi-factor authentication.
• We conduct regular internal security reviews and work with qualified security professionals to identify and remediate vulnerabilities in our platform infrastructure.
• Payment transaction data is handled through PCI-compliant payment channels. 77taka does not store full payment account credentials on its own servers.

Despite our best efforts, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 77taka will notify affected users without undue delay in accordance with applicable notification obligations.

6Data Retention

77taka retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our general retention principles are as follows:

• Active account data (identity, contact, transaction, and gameplay records) is retained for the lifetime of the account plus a minimum of five (5) years following account closure, in line with financial record-keeping requirements.
• KYC verification documents are retained for a period of at least five (5) years from the date of verification, or longer if required by applicable anti-money-laundering regulations.
• Support communications are retained for up to three (3) years from the date of the most recent interaction, unless a longer retention period is required for the resolution of an ongoing dispute.
• Marketing consent records are retained for the duration of the consent, plus sufficient time after withdrawal of consent to demonstrate compliance.
• Technical and analytics data collected via cookies is retained for periods ranging from session-only (for session cookies) to up to twenty-four (24) months (for analytics cookies).

When personal data is no longer required for any of the purposes described above, it is securely deleted or anonymised in a manner that prevents re-identification.

7Your Privacy Rights

As a user of the 77taka platform, you have the following rights with respect to your personal data. To exercise any of these rights, please submit a written request to our support team at [email protected], including your registered account username and the specific right you wish to exercise:

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you may request that we correct it. You may also update basic contact information directly through your account settings page.
• Right to Erasure: Subject to our legal retention obligations, you may request deletion of your personal data. Note that data required for anti-money-laundering compliance, fraud prevention, or dispute resolution cannot be erased while those obligations remain in force.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data while a complaint or review is ongoing.
• Right to Data Portability: Where technically feasible and where processing is based on consent or contract performance, you may request a structured, machine-readable copy of the personal data you have provided to us.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications), you may withdraw your consent at any time without affecting the lawfulness of prior processing.
• Right to Object: You may object to processing based on legitimate interests, including profiling for marketing purposes. We will honour such objections unless we have compelling legitimate grounds to continue processing.

We aim to respond to all privacy rights requests within thirty (30) calendar days. In complex cases, we may extend this period by a further thirty (30) days and will notify you accordingly.

8Children & Minors

The 77taka platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor without appropriate parental consent, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe your child has registered on the 77taka platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

9Changes to This Privacy Policy

77taka reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered users via the email address on file or through a prominent notice on the platform prior to the change taking effect.

The "Last updated" date at the top of this document indicates when the most recent revision was made. We encourage you to review this policy periodically to stay informed about how we protect your personal information. Continued use of the 77taka platform following notification of any change constitutes acceptance of the updated policy.

10Contact & Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77taka processes your personal data, please contact our support team using the details below. We are available around the clock to assist you.